Professional IT support in London. Netpros provide remote IT server support services and IT outsourcing of managed services including network security consultancy for Small and Medium Business

Unified Communications - Everything together

Unified Communications frees your business communications from the devices that usually carry the messages.

Instead of relying on different systems – your business phone system to make calls, your computer to read emails, your fax machine to receive paper faxes, your mobile phone to receive voicemails, and so on – a unified communications system knows how to receive each of these different types of messages, and then stores them for you inside your email inbox.

For example, voicemails are stored alongside emails and can be forwarded, listened to, downloaded, and archived just like any other message.  Faxes can be viewed onscreen, archived, and only printed if necessary.

Unified Communications also enable completely new ways of working by adding ‘presence’ capabilities to common applications such as Microsoft Office.  This ‘presence’ capability highlights the availability of everybody you’re communicating with so you know the best way to reach them at that moment.

For example, if you’re emailing someone, OCS will instantly check that person’s status and let you know whether they’re currently available using VoIP, video, email, SMS and other methods of communication, before connecting you with one click.

Because everything goes through your email inbox, you can access all of your communications from your mobile phone, from home, or from anywhere else you happen to be.

Netpros can help you add a full range of unified communications to your environment – from simple fax-to-email solutions right up to large-scale unified communications deployments building on our skills in implementing IP PBX phone systems.

There’s a reason that unified communications is one of the hottest market segments going right now: it’s not a question of if it will benefit you, but how much it will benefit you. Talk to us to find out how.

Take the first step and call us now 020 8643 6644 to find out how we can help you.