Professional IT support in London. Netpros provide remote IT server support services and IT outsourcing of managed services including network security consultancy for Small and Medium Business

VOIP - The future of voice calls

Voice over Internet Protocol (VoIP) is proven to be a reliable, feature-rich platform for your voice communications, offering you the same quality as a regular landline service and a number of business benefits.

Minimise Phone Costs

Because VoIP calls are made using your broadband network, your internal / site-to-site calls are free, and you external call charges are minimised.  What’s more, VoIP phones can be moved from one location to another, simply by plugging them into any network port. This means lower capital costs, reduced management costs, and no more delays as you wait around for PBX maintenance staff.

Route Calls Anywhere

Contact centres use VoIP to route calls to their agents based on skill set, allow agents to take calls from potential customers who are shopping online, and even let agents receive business calls as they work flexibly and remotely from home via the Internet.  Field staff can also use VoIP ‘soft phone’ applications to make and receive calls from their laptop or smart phone as if they were sitting right at their office desks.

Seamless Switchover

Using industry-leading solutions from VoIP providers, we can expand your existing PBX to support VoIP, or design a modern solution from the ground up.  We can also advise you about hosted VoIP services, meaning we manage all the relevant technology on your behalf.

We’ll install the VoIP infrastructure, identify the right VoIP phones for your business, get your ‘soft phones’ working properly, and do everything else to make sure you benefit from the future of voice calls – today.