Personalised and Proactive Managed IT Support
- Are you frustrated by IT issues within your business?
- Is downtime holding you back?
- Do you just want to get on with doing what you do best?
Information technology is essential for any business, but it’s definitely not easy. Little wonder more and more businesses are now handing over responsibility for many of their IT functions to managed service providers such as NetPros - an expert Managed IT Support Company that will do all of the heavy lifting for you.
Our managed IT service is a professional, dependable and cost-effective support solution combining all these advantages:
1. We proactively monitor your systems & infrastructure to prevent potential problems – before they even arise.
2. Over 85% of your day-to-day issues are fixed within 10 minutes of contacting us.
3. You’ll always speak directly with a highly qualified technical consultant who can help you right away.
4. Guaranteed response and performance level service agreement.
5. Low, fixed price monthly fee.
We can either take full ownership of your IT infrastructure or focus on a specific subset of functions.
Whatever your needs, we can help. Our skilled IT support team will set up and manage the infrastructure, monitor its lifecycle, and handle all daily operations without hassling you. We’ll let you know how things are going, and liaise with you quickly to address any issues that may come up.
If you don’t hear from us, you know everything is fine – and that you can get on with the things that really matter in your business.
Pricing guide
PC: from £10 per month
Server: from £100 per month
Switch/Router/Firewall: from £15 per month
Printer: from £5 per month
What is Covered?
Below are just a few features of our Managed IT Service:
- Unlimited Telephone Support
- Unlimited Secure Remote Support
- Unlimited Email Support
- Unlimited On-Site Support
- Guaranteed Quick Response Time
- Microsoft, Cisco, Citrix, VMware, TrendMicro, HP, Dell Support Consultants
- Dedicated Account Manager
- Dedicated Support Consultant
- Application Support
- Desktop Support
- Server Support
- 24/7 * 365 Server Monitoring
- 24/7 * 365 Firewall/Router/Switch Monitoring
- Anti-virus & Spam Management
- Patch Management
- Regular Server Health Checks
- Printing Support
- Backup Monitoring & Administration
- Security Administration and Risk Assessment
- Firewall & Router Management
- Asset Management
- Third Party Vendor Management
- Quarterly Management Reports
- IT Infrastructure Document Management
- Redefine the network environment as changing needs arise
- Strategic advice for future plan & projects
- IT Procurement
Take the first step and call us now on 020 8643 6644 to find out how we can help you.
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